Security & Privacy
World-class physical, network, application, and data-level security
Mature Enterprise Practices
Data security is paramount for Sycamore and our customers. Sycamore protects customer data with world-class physical, network, application, and data-level security. In addition, Sycamore invests in the most advanced and modern infrastructure to provide an innovative, scalable, global, predictable, and secure environment.
SOC 2 Type II report under the Security and Availability Trust Service Principles (TSPs).
Sycamore uses AWS data centers and service providers that publish SSAE16 SOC1 Type II, and SOC3 (SysTrust) reports. These reports confirm that Sycamore delivers fully secure, reliable, high-quality operating standards using AWS data center operations, including provisioning, managing, and monitoring the hardware, network, and firewall. These reports are for limited distribution and are shared under a confidentiality agreement (CDA) with AWS.
ISO (International Organization for Standardization) 9001
Sycamore has achieved ISO (International Organization for Standardization) 9001 certification for its Quality Management Systems (ISMS) covering various processes supporting infrastructure as described in the ISO certificate. ISO 9001 is a globally recognized standard that provides guidelines for an organization's policies and controls to provide repeatable processes and outcomes. The standard sets out internationally agreed-upon requirements and best practices for the systematic approach to developing, deploying, and managing quality management systems.
ISO (International Organization for Standardization) 27001
Sycamore has achieved ISO (International Organization for Standardization) 27001 certification for its Information Security Management Systems (ISMS) covering various products and supporting infrastructure as described in the ISO certificate. ISO 27001 is a globally recognized security standard that provides guidelines for the policies and controls an organization has to secure its data. The standard sets out internationally agreed-upon requirements and best practices for the systematic approach to the development, deployment, and management of a risk/threat-based information security management system.
Sycamore leverages the most advanced cloud infrastructure to provide an innovative, scalable, global, predictable, and secure environment using AWS.
AWS is Privacy Shield certified and has entered into the EU Model Clauses and a Business Associate Agreement (HIPAA) with Sycamore. See further AWS Certifications. To ensure conformance with local regulations, application data resides and is backed up in key geographic regions — U.S. (West and East Coast), Europe (Germany and Ireland), and Japan.
